We are now located in The Hartville Marketplace. Orders may be picked up here with advance arrangements. Email at thepixiecottage@aol.com for directions.
Privacy Policy: We do not share your personal information.
Customer Service--330-956-9871 Monday,Thursday, Friday and Saturday 9-5
About Shipping
A word about shipping: I generally ship within 3-5 business days or sooner, however, there are times when I do not have the item in stock (due to the fact that I do have a brick and mortar retail establishment and an online store inventory counts can be off) and have to order it, therefore shipping can take approx 5-15 business days. This usually applies to large items such as the Xyron Wishblade. However, during the holiday season and sales/coupon codes shipping will generally be 5-15 business days If you need your item quickly please contact me prior to purchase and I will give you an estimate on shipping days. thepixiecottage@aol.com
FLAT RATE SHIPPING : I can use flat rate envelopes and boxes, however this option was being used inappropriately for items that would not fit in the boxes, so please contact me if you think you qualify for this option, I will refund any overcharge on shipping that is greater than $1.00. Shipping charges do show up BEFORE you pay, so please go through the checkout process to get your shipping costs. There is no other way I can display shipping charges anywhere but in the cart, because shipping is determined by the weight of your purchase and your location so to try and make a general "schedule of charges" is not possible.
FREE SHIPPING OFFERS DO NOT APPLY TO SIZZIX BIG SHOT PRO OR OTHER LARGE CUTTERS.
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A word about returns:
I do accept returns for items that are damaged in transit, while I recommend insurance it is not required. I will reimburse you or offer a replacement. If you are returning an item or cancelling a transaction for any other reason, such as buyers remorse, I will offer you a merchandise credit, AND charge a restocking fee of 10 percent, and you will have to pay for all shipping charges.
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Coupon Codes and Discounts
Coupon codes and discounts are not good on cutters, best scrapbook furniture or buyers club unless otherwise noted.
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